质量文化是指企业在长期生产经营过程中所形成的质量理念、质量规范、价值取向、行为准则等“软件”以及企业所提供的产品质量或服务质量等“硬件”的总和,体现了企业独特的质量价值观,具有凝聚、引导、激励、规范、反馈的功能。平朔煤炭洗选运输中心(简称洗运中心),主要负责平 Quality culture refers to the sum of the “quality”, quality standard, value orientation, code of conduct and other “software” formed by the enterprise in the long-term production and operation process and the “hardware” such as product quality or service quality provided by the enterprise, The quality of values, with cohesion, guidance, incentive, standardization, feedback function. Pingshuo coal washing and transportation center (referred to as the washing center), is mainly responsible for the flat