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为了适应经济体制改革和公路客运发展的需要,加强行业管理,促进客运经营者不断提高客运服务质量,进一步满足“人便于行”的要求,交通部运输管理司提出了制定行标《汽车旅客运输一班车客运服务质量标准》的任务。该标准由交通部标准计量研究所、山东省公路运输管理局负责起草,四川省公路运输管理局、江苏省南京汽车站、交通部运输管理司和山东省临沂汽车站参加了编制工作。本标准编号为 JT3142-90。现将有关内容说明如下。一、编制原则1.为改变目前汽车客运脏、乱、差的现象,本标准以提高客运企业的服务质量为目
In order to meet the needs of economic system reform and the development of road passenger transport, strengthen industry management, and promote passenger transport operators to continuously improve the quality of passenger service and further satisfy the requirement of “people are convenient to go”, the Transportation Management Department of the Ministry of Communications proposed to formulate the “ A bus passenger service quality standards ”mission. The standard was drafted by the Institute of Standards and Metrology of the Ministry of Communications and Shandong Provincial Highway Transport Authority. Sichuan Provincial Highway Transport Administration, Nanjing Bus Station of Jiangsu Province, Transportation Management Department of the Ministry of Communications and Linyi Bus Station of Shandong Province participated in the compilation. This standard number is JT3142-90. The relevant content is as follows. First, the preparation principles 1. In order to change the current passenger car dirty, chaotic, poor phenomenon, this standard to improve passenger service quality for the purpose