馆员与读者是图书馆不可缺少的,二者之间在服务与被服务中彼此建立了传递知识的互动关系。而馆员在传递知识的过程中,其对知识的掌握、服务技能的高低起着决定的作用,在此前提下,还要加强对读者的教育,只有双方共同努力,才能达到更好的服务结果。 Librarians and readers are indispensable to the library, and they establish an interactive relationship between each other in service and being served. In the process of transferring knowledge, librarians play a decisive role in mastery of knowledge and service skills. Under the premise of this, librarians should also strengthen their education to readers. Only through joint efforts can librarians achieve better service result.