从用户角度看,第三层服务不仅仅能节约成本,最关键的是还能为企业创造效益,企业认同度最高。目前,统一通信服务正朝着这个方向努力,为广大企业用户提供各种层次、各种形式的服务。融合了VoIP技术的统一通信将推动通信服务与企业内部商业流程的整合,从而改变终端用户通信的应用模式。 From the user’s point of view, the third layer of services not only cost savings, the most critical is to create benefits for the enterprise, the highest degree of corporate identity. At present, unified communications services are moving in this direction, for the majority of business users with various levels, all forms of services. Unified communications that incorporate VoIP technology will facilitate the integration of communications services and business processes within the enterprise, thereby changing the application model for end-user communications.