中国重型卡车在风雨飘摇之中完成了由爆炸式增长向平稳发展的过渡,实现了市场的“软着陆”。然而,重卡市场的竞争依然暗流涌动。其中,重卡业的服务,日益成为重卡厂商立足市场的一个重要筹码。陕汽集团在重卡业内率先启动了“贴心服务放心工程”,为打造重卡行业的一流服务树起了一面大旗。 China’s heavy-duty trucks have undergone a precarious transition from explosive growth to steady development and achieved a “soft landing” in the market. However, the heavy truck market is still undercrowded. Among them, the service of the heavy truck industry has increasingly become an important bargaining chip for heavy truck manufacturers based on the market. Shaanxi Automobile Group in the heavy truck industry took the lead in starting the “caring service assured project”, to build a heavy truck industry, first-class service set a banner.