酒店业是比较典型的劳动力密集型产业,从服务的角度来讲,许多具体工作都必须由人工来实现,因此从人工成本控制的目的出发,我们在日常的管理工作中经常都需要从日常的绩效评估分析工作中找寻实际经营工作中存在的影响工作效率、经营业绩实现的问题,实际上这些问题主要都集中在影响员工工作力实现的一些具体环节上,也就是一些具体的影响人工成本的因素中。找到这些因素并在实际操作中,从人工成本控制的角度去调整、修正,会使我们的经营工作达到事半功倍的效果。寻找这些影响因素的工作就在我们日常人力资源管理中的绩效管理工作中。 Hospitality industry is a typical labor-intensive industries, from the service point of view, many of the specific work must be done by hand, so the purpose of controlling the cost of labor, we in the daily management of the work often need from the daily In fact, these problems mainly focus on some specific links that affect the realization of employee's work force, that is, some specific factors that affect the labor cost Factors. Find these factors and in actual operation, from the perspective of the control of labor costs to adjust, correct, will make our business to achieve a multiplier effect. The job of finding these influencing factors is in the performance management of our daily human resource management.