EAP(Employee Assistance Program)即员工帮助计划,是企业组织为员工提供的系统的、长期的援助与福利项目;通过专业人员对组织以及员工进行诊断和建议,提供专业指导、培训和咨询,帮助员工及其家庭成员解决心理和行为问题,提高绩效及改善组织气氛和管理。简而言之,EAP是企业用于管理和解决员工个人问题,从而提高员工与企业绩效的有效机制。 The Employee Assistance Program (EAP) is a systematic, long-term assistance and benefit program provided by business organizations to employees. It provides professional guidance, training and counseling to organizations and employees through professional advice and assistance to employees And their family members to address psychological and behavioral issues, improve performance and improve organizational climate and management. In short, EAP is an effective mechanism that companies use to manage and resolve employee personal issues, thereby enhancing employee and business performance.