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目的:评价品质管理圈(QCC)活动与提高门诊药房药品盘点准确率的关联。方法:将QCC运用于门诊药房的药品盘点工作中,探讨人为药品盘点数据和清理现场不到位是制约药品盘点准确率的主要原因;选定主题项目及其实施对策,评估该对策的实施效果。结果:开展QCC后,门诊药房药品盘点准确率显著提升,其活动效果得到了同行的认同。结论:推行QCC不仅提高了门诊药房药品盘点准确率,而且确保了临床用药安全有效,门诊药学服务的品质也得到提升。
OBJECTIVE: To evaluate the association of Quality Management Circle (QCC) activities with the accuracy of pharmacy inventory in outpatient pharmacies. Methods: QCC was applied to drug inventory in outpatient pharmacy. The main reason for restricting the accuracy of drug inventory was to explore the inventory data of artificial drug and the lack of clean-up site. The selected topics and their implementation measures were selected to evaluate the effect of the countermeasure. Results: After carrying out QCC, outpatient pharmacy drug inventory accuracy increased significantly, the effect of its activities have been peer recognition. Conclusion: The implementation of QCC not only improves the accuracy of drug inventory in outpatient pharmacies, but also ensures the safety and effectiveness of clinical medication and the quality of outpatient pharmacy services.