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20世纪80年代末,英国最大的汽车制造厂商Rover公司陷入了困境:内部管理混乱,产品质量下降,员工士气低落,每年亏损超过一亿美元。但现在,Rover成为全球最富生命力的汽车制造厂商之一。在过去的几年里,Rover汽车的全球销量扩大了近一倍,在北美和亚洲市场供不应求。由于产品质量优异,几乎囊括了业界所有的质量奖,Rover600也跻身世界最畅销的汽车排行榜。Rover公司不仅扭转了巨额亏损,而且人均创收增长了4倍!与此同时,员工的满意度和生产率也创历史新高,并持续高涨。Rover重振雄风的秘诀是什么?从Rover公司的高层领导到一线职工一致认为,Rover重振雄风最主要的原因是公司致力于成为学习型组织,并继续使之完善。
In the late 1980s, Rover, Britain’s largest carmaker, was in trouble: internal management was chaotic, product quality was declining, employee morale was low, and it lost more than 100 million U.S. dollars a year. But now, Rover is one of the world’s most dynamic automakers. In the past few years, Rover cars worldwide sales have nearly doubled, in North America and Asia in short supply. Thanks to the quality of its products and almost all industry-wide quality awards, the Rover 600 ranks among the best-selling cars in the world. Rover not only reversed a huge loss, but also 4 times the per capita income growth! At the same time, employee satisfaction and productivity also hit record highs and continued to soar. What is the secret of Rover’s revival? From Rover’s senior leadership to first-line workers, Rover agreed that the main reason why Rover is reviving the company is its commitment to becoming a learning organization and its continued refinement.