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从危机管理的危机形成阶段、危机爆发阶段、危机持续继续阶段等三个过程入手,论述现代图书馆在面临危机时如何塑造自身的良好形象,从而提高综合竞争力。
This article starts from three stages of crisis management crisis forming phase, crisis outbreak phase and crisis continuing continuing phase, and discusses how modern library can create its own good image in the face of crisis so as to improve its comprehensive competitiveness.