新经济的到来，为企业大展鸿图提供了新的舞台，同时也为人力资源管理提出了新的课题。复杂的竞争环境要求企业具有快速、灵活的应变能力，要能满足顾客在质量、品种、专门定制、方便、省时等方面的要求。而要达到这些新的标准，对企业的员工来说，仅仅能胜任一般工作的技能是 The advent of the new economy has provided a new stage for enterprises to make great achievements and at the same time has put forward new topics for human resources management. Complicated competitive environment requires enterprises with rapid and flexible response capacity, to meet the customer in terms of quality, variety, customization, convenience, time-saving and other requirements. And to meet these new standards, the skills of an organization's workforce