全面质量管理在我国推行已经几年了。几年来,我部所属各生产厂相继成立了全面质量管理办公室(简称全质办)。就全质办在本单位的地位看,情况很不一样,有的不但机构健全,而且工作开展得很好,威信很高。但有的单位,由于领导对全面质量管理认识不足,对全质办的作用和地位未给予足够的重视,因此在这些单位里,全质办处于可有 Total quality management has been implemented in our country for several years. Over the past few years, all the production plants of our Ministry have successively set up a total quality management office (abbreviated as the Quality Office). Looking at the status of the entire quality office in this unit, the situation is very different. Some organizations are not only sound but also work well and have high prestige. However, in some units, due to the lack of understanding of the overall quality management by the leadership, the role and status of the quality management office have not been given sufficient attention. Therefore, in these units, the entire quality office is in a position to have